Image Dynamics warranty periods vary based on the product series and method of purchase. Please refer to the warranty statement included in the owners manual for each product.
This warranty applies only to Image Dynamics products sold to consumers by Authorized Image Dynamics Dealers in the United States of America. Products purchased by consumers from an Image Dynamics dealer in another country are covered only by that country’s Distributor and not by Image Dynamics USA.
Our warranty covers only the original purchaser of Image Dynamics product. In order to receive service, the purchaser must provide Image Dynamics with the receipt stating the (1)consumer name, (2)Full dealer info, (3)product and (4)date of purchase. Do not return any product without first obtaining a RA (Return Authorization) number.
Unauthorized returns are not accepted. Items received with missing or defaced serial number will void warranty.The consumer is responsible for paying the shipping to PowerBass. If your return is found to be defective under the terms and conditions of the warranty, PowerBass will prepay the shipping back to the consumer. If no trouble is found (NTF) or the item is not under warranty, the consumer is responsible for the return shipping charges.
Please note that Image Dynamics products must be purchased from Authorized Image Dynamics Dealers only. Any purchases made from unauthorized sources may not be covered by our manufactures warranty.
If you are not sure about warranty coverage, please call our customer service department at (909) 930-1377 between the hours of 8:30am - 5:30pm PST.
CONSUMERS PLEASE SUBMIT YOUR REQUEST BELOWSUBMIT RMA REQUEST
AUTHORIZED DEALERS - Please use the button below to download a copy of our Return Authorization Request Form to save in your files. The form can be edited and submitted using Adobe Reader or can be edited and saved as to email back to us for your submissions as well.DOWNLOAD FORM